The first day I had a good feeling about her, she was so positive and upbeat. She was realistic with us telling we to be more aggressive because of today’s market. My husband was leery about all realtors but with Shannon, he felt comfortable and at eased and trusted her. It takes a lot to gain my husband trust. We looked at 3 places before we found our new home which we love. And she was really patient with me because I can be really pushy but she was really was understanding and real knowledgeable. And she showed that she truly cared about us buyers (My husband and I). Especially with our situation because we were first time home buyers she made us feel comfortable for start to finish she stuck by us, and she explained the process to my husband and I, step by step. Not once did we not leave her with out any question being answered. She was really caring and she knew what we needed. Shannon helped us with finding our home in about 45 days, from when we first met her. I recommend her to everyone that I meet. I have made an everlasting friend too.