Shannon Severence is an exceptional professional. Her dedication, hard work and determination were an inspiration and a much needed blessing. Shannon went above and beyond to provide exceptional customer service in the selling of my home. She dedicated countless hours to ensuring we were informed, protected and encouraged. Her integrity and hard work are an inspiration. Shannon needs to be rewarded for her kindness, generosity and skill. Her hard work brought in numerous offers and ultimately sold my home for top dollar. She is a gifted, talented, honest, trustworthy, dedicated and hard working agent. I highly recommend her to everyone looking to sell their property in Hawaii.
I was referred to Shannon one morning after dropping my daughter off at school. Who knew that less than a month later I would have keys to my first home. During the buying process bad luck seemed to follow me every where I had my car broken into and then the engine had to be replaced. I didn’t let this stop me in my home buying process as shannon was there to help guide me through all of the this and even asked if I wanted to stop and come back at a later time. Her thoughts were always with the buyer first and her needs and wants last. I signed for my new house and then had to wait for recording to finish when a car I had just purchased to replace the one that had broken down was stolen. It was stolen infront of my old house as I was actively loading the car with everything from my kitchen. Shannon was one of the first people I called she offered any thing she could and I’m pretty sure that she would have given the clothes off of her back to help if that was what I needed. Weeks later car less and walking miles to get places she and I met up and she requested that I was driven to my destination by her and that she also had a special gift that she personally put together for me and my family. It was a large assortment of useful kitchens items so i could use my new kitchen. And then again offered to help in any way possible. To this day I call and keep in touch with Shannon. She is not only the best realtor I could ever ask for but a close friend and loyal member of my extended family.